Support should make life clearer, safer and more connected — not add another layer of confusion. Coordinated Care Services provides personalised NDIS support across Canberra, Queanbeyan and nearby communities, shaped around each participant’s goals, routines, preferences and culture.
Maybe that means help implementing an NDIS plan. Maybe it’s finding the right providers, keeping daily routines on track, getting out into the community, or working out whether Supported Independent Living is the right fit. CCS starts the same way every time: by listening.
A registered NDIS provider based in Canberra, delivering Support Coordination and direct disability support across Canberra and Queanbeyan — plus remote Support Coordination for eligible participants in Sydney, Melbourne and regional or rural Australia.
Support that starts with what matters to you
Your goals, communication style, daily routines, identity, family relationships and preferred level of independence all shape what good support looks like. CCS gets to know these details before support starts, and keeps adjusting as your needs change.
Our NDIS services
We’ll help you understand your NDIS plan, connect with the right providers, work through service barriers and build your confidence managing supports day to day. CCS provides Support Connection and Coordination of Supports for participants with the relevant funding in their plan.
Explore Support Coordination →Respectful support with personal care, meals, household tasks and everyday routines at home — agreed with you and documented before support begins.
Support to pursue your interests, get to activities, build confidence and take part in community life — in a way that feels comfortable to you.
Safe, reliable travel to appointments, work, study, shopping or community activities, where transport support fits your plan and service agreement.
Support workers who understand why predictable routines, individual communication, emotional safety, choice and recovery-oriented practice matter.
Daily support at home for people with higher support needs. We’ll talk through requirements, routines, compatibility and available living arrangements before anything is decided.
A support coordinator helps you turn an approved plan into supports that actually work together in real life — understanding your funding, identifying suitable services, organising providers, resolving gaps, or preparing for a reassessment or plan change.
We’re not here to make decisions for you. We give you clear information, talk through your options and support you to exercise choice and control.
Why participants and families choose CCS
Who we support
CCS works with NDIS participants of different abilities, ages, backgrounds and support needs, including people with physical or intellectual disability, autism, psychosocial disability and complex support arrangements. We look at each enquiry individually, so we can be honest with you about whether we have the right service and capacity.
Areas we serve
CCS delivers face-to-face disability support across Canberra and Queanbeyan, including Belconnen, Gungahlin, Inner North, Inner South, Woden, Weston Creek, Tuggeranong and nearby communities.
We also provide remote Support Coordination to eligible participants in Sydney, Melbourne and regional or rural Australia. Outside Canberra and Queanbeyan, CCS doesn’t offer local face-to-face support — remote coordination runs by phone, video meetings, email and other methods we agree with you. Availability depends on the service, your needs, funding and our current team capacity.
CCS at a glance
How to get started
Give us a call, send an email, or fill in the enquiry or referral form.
We’ll ask about your goals, location, funding, preferences and any risks or timing that matter.
If CCS is a good fit, we’ll walk you through the service, fees, responsibilities and next steps before support begins.
Your feedback helps us fine-tune the support and keep it aligned with your goals.
Frequently asked questions
Yes. Coordinated Care Services is a registered NDIS provider based in Canberra. That’s not the same as being part of the NDIA — the NDIA manages the NDIS, while CCS is an independent provider of approved supports.
CCS provides Support Coordination, Assistance with Daily Life, Social and Community Participation, NDIS Transport, Mental Health and Autism Support, and Supported Independent Living. What’s available depends on location, funding, support requirements and current capacity.
Yes, for remote Support Coordination. Eligible participants in Sydney, Melbourne and regional or rural Australia can work with CCS by phone, video meeting, email and other agreed remote methods. We don’t provide face-to-face or direct disability supports in those areas.
Tell us what matters to you in a support worker. Where possible, CCS takes into account gender, language, cultural understanding, communication style and shared interests — alongside worker skills and availability.
Get in touch before you end an existing service. We can talk through your current arrangements, notice requirements, risks and preferred start date, and help plan a transition that protects continuity.
Most CCS services run on NDIS funding, so the relevant support needs to be in your plan and used in line with NDIS rules. Not sure which part of your plan applies? Contact CCS and ask.
Ready to discuss your support?
Tell us what’s happening, what support you’re looking for and the best way to reach you — we’ll explain the next practical step.
Whether you’re starting your NDIS journey or ready to make a change, our team is here to guide you with clarity, respect, and real empathy.
We provide compassionate and personalized care solutions designed to meet the needs of each individual.
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