Personal care and getting ready
Showering, dressing, grooming and personal hygiene. A worker may lay out clothes, follow your usual routine or provide the physical assistance you need.
NDIS Core support · Canberra and Queanbeyan
NDIS Assistance with Daily Life in Canberra and Queanbeyan
Get practical support with personal care, meals, household tasks and the routines that matter to you. Coordinated Care Services plans assistance around your disability needs, preferences and goals.
You might need help getting ready in the morning, managing tasks at home or preparing for the next day. Tell us what is difficult, what you already do independently and how you would like a worker to assist.
What is Assistance with Daily Life?
Assistance with Daily Life is an NDIS Core support category for help with everyday tasks related to your disability. Depending on your plan and needs, it can include personal care, cooking, cleaning and practical assistance at home. Support may involve prompting, supervision or hands-on help while keeping you involved in decisions.
Read the NDIS guide to Core supports.
Meal planning and preparation
Make a shopping list, organise ingredients and prepare meals alongside a worker or with agreed assistance. Allergies and mealtime instructions should be discussed before support begins.
Cleaning and household tasks
Agreed cleaning, laundry, changing bed linen and organising essential living areas. Tasks should be specific and relate to your disability support needs.
Morning and evening routines
Prepare for the day, organise what you need before leaving home, follow a routine or get ready for bed. Prompts and written sequences can help.
Mobility and transfers
Mobility or transfer assistance can be discussed where equipment, techniques and worker training are confirmed as part of the support plan.
Prompts and skill building
Practise parts of a task, build confidence and make choices. Medication prompting or assistance must stay within the support plan and worker scope.
Your home, your preferences. Tell us about communication style, cultural considerations, worker preferences, personal boundaries, equipment and any existing support plans. Matching depends on required competencies and staff availability, so a particular worker cannot be guaranteed.
NDIS daily living prices and line items
The figures below are the NDIA national recommended maximum prices in the 2026–27 Pricing Schedule, effective 1 July 2026. They are a reference for Canberra and Queanbeyan, not a guaranteed CCS charge. CCS confirms the applicable item, agreed charge and eligible additional costs before support starts.
Standard assistance with self care
| Support period | NDIS item number | AUD per hour |
|---|---|---|
| Weekday daytime, including afternoon | 01_011_0107_1_1 | $73.58 |
| Weekday evening | 01_015_0107_1_1 | $81.07 |
| Weekday night | 01_002_0107_1_1 | $82.57 |
| Saturday | 01_013_0107_1_1 | $103.54 |
| Sunday | 01_014_0107_1_1 | $133.50 |
| Public holiday | 01_012_0107_1_1 | $163.46 |
Source: NDIS Pricing Schedule 2026–27, version 1.2, page 5.
For disability support workers, a weekday visit wholly between 6 am and 8 pm fits the daytime definition, including afternoon. A visit wholly between 8 pm and midnight fits the evening definition. There is no separate standard self-care afternoon item. Visits crossing pricing periods need the relevant billing rules applied and explained in advance.
Domestic assistance and household activities
| Support item | NDIS item number | AUD per hour |
|---|---|---|
| Personal domestic activities | 01_004_0107_1_1 | $61.16 |
| House cleaning and other household activities | 01_020_0120_1_1 | $60.10 |
Source: NDIS Pricing Schedule 2026–27, version 1.2, page 25. These household items have one national price listed, without separate evening, weekend or public holiday entries. NDIS pricing guidance explains the item scope.
Illustrative cost example. At the $73.58 weekday daytime reference rate, a two-hour visit is $147.16. Three such visits total six hours and $441.48 per week. This example excludes separately agreed eligible charges, public holidays and funding approval.
Prices checked 9 September 2026. The tables are pricing references and do not confirm funding approval or availability for every support period.
Support planned around your priorities
Start with the parts of your day you want to make easier. You do not need a perfect timetable. Tell us the tasks that take the most effort, the times that matter and how involved you want to be.
Prompt, assist or practise
Some people practise a task with a worker beside them. Others need a worker to complete an agreed task because of fatigue, pain, mobility or other disability-related needs.
Clear service boundaries
Your usual living costs, such as rent and groceries, generally remain your responsibility. Daily living assistance is not a substitute for nursing, therapy or assessing extensive all-day and night support.
Feedback is part of support
Tell us if you need more time, a different explanation or a change to the routine. We can review the approach with you and the people you authorise.
How to get started with CCS
A short description of your routine, tasks and preferred times gives us a practical starting point.
Tell us what you need
Share your suburb, tasks, preferred days and times, start date and best contact method.
Discuss requirements
Explain communication, mobility, health or safety requirements and any worker preferences.
Review the arrangement
Review tasks, roster, charges, service agreement, cancellations and eligible travel before deciding.
Start and review
Begin support, then tell us what is working and what needs adjustment.
Core funding may be flexible, but your plan, funding restrictions and applicable rules still matter. Ask your my NDIS contact or support coordinator if you need help understanding your budget.
Questions about daily living support
Can I receive support while living with family?
Yes. We need to understand your disability-related needs, the tasks you require help with and the funding available. Living with family does not by itself determine the type or amount of support.
Can I request help with only a few tasks?
Yes. Describe the specific tasks and preferred schedule. We will discuss practical availability and the arrangement that could be offered.
Can I arrange afternoon or weekend visits?
You can request them. Availability depends on the schedule, support requirements and worker capacity. The pricing table shows the relevant standard self-care categories.
Can a worker help me become more confident with tasks?
Yes. Discuss the parts you would like to practise, such as making a shopping list while a worker prompts you. The approach should reflect your goals and agreed service.
What if my support needs change?
Tell us as early as possible. We need to reassess whether the required service can be provided safely and within available funding.
Can my support coordinator make a referral?
Yes. Support coordinators, families, nominees and other professionals can use our referral form with appropriate consent.
Discuss your daily living support
Tell us what a typical day looks like and where you would like assistance. We will talk through the service you need and whether CCS has a suitable arrangement available in Canberra or Queanbeyan.
NDIS Core support · Canberra and Queanbeyan
NDIS Assistance with Daily Life in Canberra and Queanbeyan
Get practical support with personal care, meals, household tasks and the routines that matter to you. Coordinated Care Services plans assistance around your disability needs, preferences and goals.
You might need help getting ready in the morning, managing tasks at home or preparing for the next day. Tell us what is difficult, what you already do independently and how you would like a worker to assist.
What is Assistance with Daily Life?
Assistance with Daily Life is an NDIS Core support category for help with everyday tasks related to your disability. Depending on your plan and needs, it can include personal care, cooking, cleaning and practical assistance at home. Support may involve prompting, supervision or hands-on help while keeping you involved in decisions.
Read the NDIS guide to Core supports.
Personal care and getting ready
Showering, dressing, grooming and personal hygiene. A worker may lay out clothes, follow your usual routine or provide the physical assistance you need.
Meal planning and preparation
Make a shopping list, organise ingredients and prepare meals alongside a worker or with agreed assistance. Allergies and mealtime instructions should be discussed before support begins.
Cleaning and household tasks
Agreed cleaning, laundry, changing bed linen and organising essential living areas. Tasks should be specific and relate to your disability support needs.
Morning and evening routines
Prepare for the day, organise what you need before leaving home, follow a routine or get ready for bed. Prompts and written sequences can help.
Mobility and transfers
Mobility or transfer assistance can be discussed where equipment, techniques and worker training are confirmed as part of the support plan.
Prompts and skill building
Practise parts of a task, build confidence and make choices. Medication prompting or assistance must stay within the support plan and worker scope.
Your home, your preferences. Tell us about communication style, cultural considerations, worker preferences, personal boundaries, equipment and any existing support plans. Matching depends on required competencies and staff availability, so a particular worker cannot be guaranteed.
NDIS daily living prices and line items
The figures below are the NDIA national recommended maximum prices in the 2026–27 Pricing Schedule, effective 1 July 2026. They are a reference for Canberra and Queanbeyan, not a guaranteed CCS charge. CCS confirms the applicable item, agreed charge and eligible additional costs before support starts.
Standard assistance with self care
| Support period | NDIS item number | AUD per hour |
|---|---|---|
| Weekday daytime, including afternoon | 01_011_0107_1_1 | $73.58 |
| Weekday evening | 01_015_0107_1_1 | $81.07 |
| Weekday night | 01_002_0107_1_1 | $82.57 |
| Saturday | 01_013_0107_1_1 | $103.54 |
| Sunday | 01_014_0107_1_1 | $133.50 |
| Public holiday | 01_012_0107_1_1 | $163.46 |
Source: NDIS Pricing Schedule 2026–27, version 1.2, page 5.
For disability support workers, a weekday visit wholly between 6 am and 8 pm fits the daytime definition, including afternoon. A visit wholly between 8 pm and midnight fits the evening definition. There is no separate standard self-care afternoon item. Visits crossing pricing periods need the relevant billing rules applied and explained in advance.
Domestic assistance and household activities
| Support item | NDIS item number | AUD per hour |
|---|---|---|
| Personal domestic activities | 01_004_0107_1_1 | $61.16 |
| House cleaning and other household activities | 01_020_0120_1_1 | $60.10 |
Source: NDIS Pricing Schedule 2026–27, version 1.2, page 25. These household items have one national price listed, without separate evening, weekend or public holiday entries. NDIS pricing guidance explains the item scope.
Illustrative cost example. At the $73.58 weekday daytime reference rate, a two-hour visit is $147.16. Three such visits total six hours and $441.48 per week. This example excludes separately agreed eligible charges, public holidays and funding approval.
Prices checked 9 September 2026. The tables are pricing references and do not confirm funding approval or availability for every support period.
Support planned around your priorities
Start with the parts of your day you want to make easier. You do not need a perfect timetable. Tell us the tasks that take the most effort, the times that matter and how involved you want to be.
Prompt, assist or practise
Some people practise a task with a worker beside them. Others need a worker to complete an agreed task because of fatigue, pain, mobility or other disability-related needs.
Clear service boundaries
Your usual living costs, such as rent and groceries, generally remain your responsibility. Daily living assistance is not a substitute for nursing, therapy or assessing extensive all-day and night support.
Feedback is part of support
Tell us if you need more time, a different explanation or a change to the routine. We can review the approach with you and the people you authorise.
How to get started with CCS
A short description of your routine, tasks and preferred times gives us a practical starting point.
Tell us what you need
Share your suburb, tasks, preferred days and times, start date and best contact method.
Discuss requirements
Explain communication, mobility, health or safety requirements and any worker preferences.
Review the arrangement
Review tasks, roster, charges, service agreement, cancellations and eligible travel before deciding.
Start and review
Begin support, then tell us what is working and what needs adjustment.
Core funding may be flexible, but your plan, funding restrictions and applicable rules still matter. Ask your my NDIS contact or support coordinator if you need help understanding your budget.
Questions about daily living support
Can I receive support while living with family?
Yes. We need to understand your disability-related needs, the tasks you require help with and the funding available. Living with family does not by itself determine the type or amount of support.
Can I request help with only a few tasks?
Yes. Describe the specific tasks and preferred schedule. We will discuss practical availability and the arrangement that could be offered.
Can I arrange afternoon or weekend visits?
You can request them. Availability depends on the schedule, support requirements and worker capacity. The pricing table shows the relevant standard self-care categories.
Can a worker help me become more confident with tasks?
Yes. Discuss the parts you would like to practise, such as making a shopping list while a worker prompts you. The approach should reflect your goals and agreed service.
What if my support needs change?
Tell us as early as possible. We need to reassess whether the required service can be provided safely and within available funding.
Can my support coordinator make a referral?
Yes. Support coordinators, families, nominees and other professionals can use our referral form with appropriate consent.
Discuss your daily living support
Tell us what a typical day looks like and where you would like assistance. We will talk through the service you need and whether CCS has a suitable arrangement available in Canberra or Queanbeyan.
NDIS Core support · Canberra and Queanbeyan
NDIS Assistance with Daily Life in Canberra and Queanbeyan
Get practical support with personal care, meals, household tasks and the routines that matter to you. Coordinated Care Services plans assistance around your disability needs, preferences and goals.
You might need help getting ready in the morning, managing tasks at home or preparing for the next day. Tell us what is difficult, what you already do independently and how you would like a worker to assist.
What is Assistance with Daily Life?
Assistance with Daily Life is an NDIS Core support category for help with everyday tasks related to your disability. Depending on your plan and needs, it can include personal care, cooking, cleaning and practical assistance at home. Support may involve prompting, supervision or hands-on help while keeping you involved in decisions.
Read the NDIS guide to Core supports.
Personal care and getting ready
Showering, dressing, grooming and personal hygiene. A worker may lay out clothes, follow your usual routine or provide the physical assistance you need.
Meal planning and preparation
Make a shopping list, organise ingredients and prepare meals alongside a worker or with agreed assistance. Allergies and mealtime instructions should be discussed before support begins.
Cleaning and household tasks
Agreed cleaning, laundry, changing bed linen and organising essential living areas. Tasks should be specific and relate to your disability support needs.
Morning and evening routines
Prepare for the day, organise what you need before leaving home, follow a routine or get ready for bed. Prompts and written sequences can help.
Mobility and transfers
Mobility or transfer assistance can be discussed where equipment, techniques and worker training are confirmed as part of the support plan.
Prompts and skill building
Practise parts of a task, build confidence and make choices. Medication prompting or assistance must stay within the support plan and worker scope.
Your home, your preferences. Tell us about communication style, cultural considerations, worker preferences, personal boundaries, equipment and any existing support plans. Matching depends on required competencies and staff availability, so a particular worker cannot be guaranteed.
NDIS daily living prices and line items
The figures below are the NDIA national recommended maximum prices in the 2026–27 Pricing Schedule, effective 1 July 2026. They are a reference for Canberra and Queanbeyan, not a guaranteed CCS charge. CCS confirms the applicable item, agreed charge and eligible additional costs before support starts.
Standard assistance with self care
| Support period | NDIS item number | AUD per hour |
|---|---|---|
| Weekday daytime, including afternoon | 01_011_0107_1_1 | $73.58 |
| Weekday evening | 01_015_0107_1_1 | $81.07 |
| Weekday night | 01_002_0107_1_1 | $82.57 |
| Saturday | 01_013_0107_1_1 | $103.54 |
| Sunday | 01_014_0107_1_1 | $133.50 |
| Public holiday | 01_012_0107_1_1 | $163.46 |
Source: NDIS Pricing Schedule 2026–27, version 1.2, page 5.
For disability support workers, a weekday visit wholly between 6 am and 8 pm fits the daytime definition, including afternoon. A visit wholly between 8 pm and midnight fits the evening definition. There is no separate standard self-care afternoon item. Visits crossing pricing periods need the relevant billing rules applied and explained in advance.
Domestic assistance and household activities
| Support item | NDIS item number | AUD per hour |
|---|---|---|
| Personal domestic activities | 01_004_0107_1_1 | $61.16 |
| House cleaning and other household activities | 01_020_0120_1_1 | $60.10 |
Source: NDIS Pricing Schedule 2026–27, version 1.2, page 25. These household items have one national price listed, without separate evening, weekend or public holiday entries. NDIS pricing guidance explains the item scope.
Illustrative cost example. At the $73.58 weekday daytime reference rate, a two-hour visit is $147.16. Three such visits total six hours and $441.48 per week. This example excludes separately agreed eligible charges, public holidays and funding approval.
Prices checked 9 September 2026. The tables are pricing references and do not confirm funding approval or availability for every support period.
Support planned around your priorities
Start with the parts of your day you want to make easier. You do not need a perfect timetable. Tell us the tasks that take the most effort, the times that matter and how involved you want to be.
Prompt, assist or practise
Some people practise a task with a worker beside them. Others need a worker to complete an agreed task because of fatigue, pain, mobility or other disability-related needs.
Clear service boundaries
Your usual living costs, such as rent and groceries, generally remain your responsibility. Daily living assistance is not a substitute for nursing, therapy or assessing extensive all-day and night support.
Feedback is part of support
Tell us if you need more time, a different explanation or a change to the routine. We can review the approach with you and the people you authorise.
How to get started with CCS
A short description of your routine, tasks and preferred times gives us a practical starting point.
Tell us what you need
Share your suburb, tasks, preferred days and times, start date and best contact method.
Discuss requirements
Explain communication, mobility, health or safety requirements and any worker preferences.
Review the arrangement
Review tasks, roster, charges, service agreement, cancellations and eligible travel before deciding.
Start and review
Begin support, then tell us what is working and what needs adjustment.
Core funding may be flexible, but your plan, funding restrictions and applicable rules still matter. Ask your my NDIS contact or support coordinator if you need help understanding your budget.
Questions about daily living support
Can I receive support while living with family?
Yes. We need to understand your disability-related needs, the tasks you require help with and the funding available. Living with family does not by itself determine the type or amount of support.
Can I request help with only a few tasks?
Yes. Describe the specific tasks and preferred schedule. We will discuss practical availability and the arrangement that could be offered.
Can I arrange afternoon or weekend visits?
You can request them. Availability depends on the schedule, support requirements and worker capacity. The pricing table shows the relevant standard self-care categories.
Can a worker help me become more confident with tasks?
Yes. Discuss the parts you would like to practise, such as making a shopping list while a worker prompts you. The approach should reflect your goals and agreed service.
What if my support needs change?
Tell us as early as possible. We need to reassess whether the required service can be provided safely and within available funding.
Can my support coordinator make a referral?
Yes. Support coordinators, families, nominees and other professionals can use our referral form with appropriate consent.
Discuss your daily living support
Tell us what a typical day looks like and where you would like assistance. We will talk through the service you need and whether CCS has a suitable arrangement available in Canberra or Queanbeyan.
NDIS Core support · Canberra and Queanbeyan
NDIS Assistance with Daily Life in Canberra and Queanbeyan
Get practical support with personal care, meals, household tasks and the routines that matter to you. Coordinated Care Services plans assistance around your disability needs, preferences and goals.
You might need help getting ready in the morning, managing tasks at home or preparing for the next day. Tell us what is difficult, what you already do independently and how you would like a worker to assist.
What is Assistance with Daily Life?
Assistance with Daily Life is an NDIS Core support category for help with everyday tasks related to your disability. Depending on your plan and needs, it can include personal care, cooking, cleaning and practical assistance at home. Support may involve prompting, supervision or hands-on help while keeping you involved in decisions.
Read the NDIS guide to Core supports.
Personal care and getting ready
Showering, dressing, grooming and personal hygiene. A worker may lay out clothes, follow your usual routine or provide the physical assistance you need.
Meal planning and preparation
Make a shopping list, organise ingredients and prepare meals alongside a worker or with agreed assistance. Allergies and mealtime instructions should be discussed before support begins.
Cleaning and household tasks
Agreed cleaning, laundry, changing bed linen and organising essential living areas. Tasks should be specific and relate to your disability support needs.
Morning and evening routines
Prepare for the day, organise what you need before leaving home, follow a routine or get ready for bed. Prompts and written sequences can help.
Mobility and transfers
Mobility or transfer assistance can be discussed where equipment, techniques and worker training are confirmed as part of the support plan.
Prompts and skill building
Practise parts of a task, build confidence and make choices. Medication prompting or assistance must stay within the support plan and worker scope.
Your home, your preferences. Tell us about communication style, cultural considerations, worker preferences, personal boundaries, equipment and any existing support plans. Matching depends on required competencies and staff availability, so a particular worker cannot be guaranteed.
NDIS daily living prices and line items
The figures below are the NDIA national recommended maximum prices in the 2026–27 Pricing Schedule, effective 1 July 2026. They are a reference for Canberra and Queanbeyan, not a guaranteed CCS charge. CCS confirms the applicable item, agreed charge and eligible additional costs before support starts.
Standard assistance with self care
| Support period | NDIS item number | AUD per hour |
|---|---|---|
| Weekday daytime, including afternoon | 01_011_0107_1_1 | $73.58 |
| Weekday evening | 01_015_0107_1_1 | $81.07 |
| Weekday night | 01_002_0107_1_1 | $82.57 |
| Saturday | 01_013_0107_1_1 | $103.54 |
| Sunday | 01_014_0107_1_1 | $133.50 |
| Public holiday | 01_012_0107_1_1 | $163.46 |
Source: NDIS Pricing Schedule 2026–27, version 1.2, page 5.
For disability support workers, a weekday visit wholly between 6 am and 8 pm fits the daytime definition, including afternoon. A visit wholly between 8 pm and midnight fits the evening definition. There is no separate standard self-care afternoon item. Visits crossing pricing periods need the relevant billing rules applied and explained in advance.
Domestic assistance and household activities
| Support item | NDIS item number | AUD per hour |
|---|---|---|
| Personal domestic activities | 01_004_0107_1_1 | $61.16 |
| House cleaning and other household activities | 01_020_0120_1_1 | $60.10 |
Source: NDIS Pricing Schedule 2026–27, version 1.2, page 25. These household items have one national price listed, without separate evening, weekend or public holiday entries. NDIS pricing guidance explains the item scope.
Illustrative cost example. At the $73.58 weekday daytime reference rate, a two-hour visit is $147.16. Three such visits total six hours and $441.48 per week. This example excludes separately agreed eligible charges, public holidays and funding approval.
Prices checked 9 September 2026. The tables are pricing references and do not confirm funding approval or availability for every support period.
Support planned around your priorities
Start with the parts of your day you want to make easier. You do not need a perfect timetable. Tell us the tasks that take the most effort, the times that matter and how involved you want to be.
Prompt, assist or practise
Some people practise a task with a worker beside them. Others need a worker to complete an agreed task because of fatigue, pain, mobility or other disability-related needs.
Clear service boundaries
Your usual living costs, such as rent and groceries, generally remain your responsibility. Daily living assistance is not a substitute for nursing, therapy or assessing extensive all-day and night support.
Feedback is part of support
Tell us if you need more time, a different explanation or a change to the routine. We can review the approach with you and the people you authorise.
How to get started with CCS
A short description of your routine, tasks and preferred times gives us a practical starting point.
Tell us what you need
Share your suburb, tasks, preferred days and times, start date and best contact method.
Discuss requirements
Explain communication, mobility, health or safety requirements and any worker preferences.
Review the arrangement
Review tasks, roster, charges, service agreement, cancellations and eligible travel before deciding.
Start and review
Begin support, then tell us what is working and what needs adjustment.
Core funding may be flexible, but your plan, funding restrictions and applicable rules still matter. Ask your my NDIS contact or support coordinator if you need help understanding your budget.
Questions about daily living support
Can I receive support while living with family?
Yes. We need to understand your disability-related needs, the tasks you require help with and the funding available. Living with family does not by itself determine the type or amount of support.
Can I request help with only a few tasks?
Yes. Describe the specific tasks and preferred schedule. We will discuss practical availability and the arrangement that could be offered.
Can I arrange afternoon or weekend visits?
You can request them. Availability depends on the schedule, support requirements and worker capacity. The pricing table shows the relevant standard self-care categories.
Can a worker help me become more confident with tasks?
Yes. Discuss the parts you would like to practise, such as making a shopping list while a worker prompts you. The approach should reflect your goals and agreed service.
What if my support needs change?
Tell us as early as possible. We need to reassess whether the required service can be provided safely and within available funding.
Can my support coordinator make a referral?
Yes. Support coordinators, families, nominees and other professionals can use our referral form with appropriate consent.
Discuss your daily living support
Tell us what a typical day looks like and where you would like assistance. We will talk through the service you need and whether CCS has a suitable arrangement available in Canberra or Queanbeyan.
NDIS Core support · Canberra & Queanbeyan
NDIS Home Care and Assistance with Daily Life in Canberra
NDIS home care can help with everyday personal and household activities, where the support relates to your disability needs and plan. CCS provides planned in-home assistance across Canberra and Queanbeyan, shaped around your routines, preferences, safety requirements and goals for independence.
Quick answer
What is Assistance with Daily Life?
Assistance with Daily Life is an NDIS Core support category. It can fund help or supervision with everyday personal and household activities — depending on the participant’s plan and needs, that might mean personal care, preparing meals, cleaning, laundry, routines or support to complete daily tasks more independently.
8SUPPORT TASK AREAS
ACTCANBERRA & QUEANBEYAN
What’s included
Daily living support available through CCS
Support may include the tasks below. The exact service is agreed before support begins — some tasks need assessments, specialised training, equipment or clinical oversight, so we can’t assume them from a general enquiry.
✓
Personal careShowering, dressing, grooming and personal hygiene.
✓
MealsMeal planning, food preparation and support at mealtimes.
✓
Household tasksCleaning, laundry and organising essential household tasks.
✓
Daily routinesSupport with morning, evening and weekly routines.
✓
ErrandsGrocery shopping and essential errands.
✓
Mobility supportMobility or transfer assistance within worker training and the agreed support plan.
✓
MedicationMedication prompting or assistance within the participant’s support plan and worker scope.
✓
Skill buildingBuilding skills and confidence to complete everyday tasks.
Support that respects your home and choices
Your home is your personal space. CCS workers are expected to respect your privacy, culture, communication preferences, routines and household boundaries, and you stay involved in decisions about how support is delivered.
Where possible, we take into account preferences such as worker gender, communication style, cultural understanding and shared interests. Matching also depends on worker competency, availability and the level of support required.
Building independence, not replacing it
Good daily living support doesn’t mean doing every task for the participant. Depending on your goals, a worker might prompt, demonstrate, assist, supervise, or complete a task alongside you — the approach should reflect your abilities, safety and preferred level of involvement.
Who can access this support?
You may be able to use NDIS funding for daily living support when the relevant support is included in your plan and relates to your disability support needs. Funding arrangements and flexibility vary, so CCS confirms the service agreement and applicable charges before support starts.
How to get started
Starting daily living support
Tell us the details
Tell us the tasks, days, times and location you need.
Explain requirements
Explain communication, mobility, health, behaviour or safety requirements.
Worker preferences
Discuss worker preferences and any required competencies or training.
Review the plan
Review the proposed roster, service agreement and support documentation.
Begin and review
Begin support and provide feedback about the match and service.
Frequently asked questions
Daily living support questions, answered plainly
Yes, when these supports relate to your disability needs, suit your plan and are included in the agreed service. The worker can assist, prompt or complete tasks depending on your goals and abilities.
Not automatically — disability support and nursing are different services. If you have clinical or high-intensity support needs, CCS needs to assess whether that falls within our registration scope, workforce competency and current capacity.
Yes. Tell us your preference and why it matters, and CCS will factor it in when matching workers — though availability and required competencies also shape the final arrangement.
Availability depends on the requested schedule, worker capacity, participant needs and funding. Let us know the days and times you need, and we can give you an accurate answer.
NDIS-funded assistance has to relate to the participant’s disability support needs, so it doesn’t automatically cover general cleaning for other household members. CCS will set out the tasks and boundaries clearly in the service agreement.
Discuss your daily support needs
Tell us what a typical day looks like
Tell us where you need assistance and what you want to become more confident doing. We’ll talk through whether CCS has a suitable service and the worker capacity to help.
